Privacy Policy

Rewardnetwork ("we", "our", "us") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect. We may collect personal details such as your name, email address, phone number, and payment information when you book a tour, subscribe to our newsletter, or contact us. We also automatically collect browsing data via cookies.

How We Use Your Information. Your personal information helps us complete reservations, enhance our tour offerings, deliver marketing messages only after obtaining your permission, and meet regulatory requirements. We never sell your data to outside parties.

Data Retention. We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by Australian law.

Your Rights. Under the Privacy Act 1988 (Cth) and the GDPR (if applicable), you have the right to access, correct, or delete your personal data. You may also withdraw consent at any time.

Cookies. Like many websites, we deploy cookies to remember visitor preferences, track anonymous usage statistics, and customise content. You may adjust your cookie settings directly through your browser at any time.

Third-Party Services. We may share your data with trusted partners (e.g., payment processors, tour operators) solely for service fulfillment. These partners are bound by confidentiality agreements.

Security. We implement industry-standard security measures to protect your data from unauthorised access, alteration, or disclosure.

Contact Us. For any questions or to exercise your privacy rights, reach out to us at rewardnetwork@gmail.com, call +61 7 3842 9105, or write to 60 Little Edward Street, Spring Hill QLD 4000, Australia. We respond within 48 hours.

This policy was last updated on June 1, 2025. Changes will be posted on this page.